Features

Everything your business needs for WhatsApp — no code

Shared inbox, 50+ chatbot templates, AI that reads images and audio, automated emails, campaigns, integrations, API and analytics. One platform to support, sell and grow.

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Inbox and collaboration

Centralize all your WhatsApp conversations and let your team handle them together, without losing a single message.

Shared real-time inbox

Every WhatsApp chat in one place, synced instantly for your whole team.

Conversation assignment

Distribute chats across agents manually or by rules, so every customer has an owner.

Internal notes and statuses

Leave private comments, mark conversations as open, pending or closed, and follow up.

Multi-agent and roles

Invite your team by email and control what each person can see and do with per-role permissions.

Chatbots with ready templates

Start from a ready-made flow. Change the wording and it's live. No code, no starting from scratch.

50+ chatbot templates

Support, sales, bookings, e-commerce, health, education, real estate, restaurants. Pick one and edit it.

Visual no-code editor

Drag blocks (messages, questions, options, conditions) and connect them with lines. Like a diagram.

Built-in simulator

Test your chatbot by typing as a customer, no phone needed. See it respond in real time.

Handoff to a human

The bot recognizes when it can't resolve and passes the conversation to an agent seamlessly.

Multimodal artificial intelligence

An assistant that answers from your business information and understands what the customer sends — even photos and audio.

AI with your own content (RAG)

Answers using your catalog, prices and policies. You upload the documents and the AI uses them as context.

Reads images 📸

If the customer sends a photo of the product, an invoice or a receipt, the AI interprets it and answers about the content.

Transcribes audio and voice notes 🎙

Voice messages are transcribed automatically so the AI understands them as if they were text.

Reads PDFs and documents 📄

Incoming Word, Excel and PDFs are processed in seconds to answer questions about their content.

Built-in automated email

The chatbot fires automated emails as part of the flow. Quote, confirmation, invoice — no coding.

Email node in the chatbot

Drag a "Send email" block into your flow. The bot fires the email when the step is reached.

20+ email templates

Welcome, purchase confirmation, reminder, abandoned cart, after-sales… Ready with semantic HTML.

Your own SMTP

Configure your SMTP server so emails go out from your domain. Or use the platform's by default.

Flow variables

The data the customer gave in the chatbot (name, email, order) is interpolated automatically into the email.

Booking and smart agenda

A built-in scheduling system: services, resources, working hours, public booking page and automated WhatsApp reminders.

Services and resources

Catalog what's bookable (haircut, consultation, table) and who fulfills it (staff, room, chair). Per-resource weekly hours.

Public booking page

Share /reservar/your-slug — clients pick service, day and time, leave phone and name. No login required.

Automatic WhatsApp reminders

Confirmation when booking, 24h and 1h reminders before — sent on your WhatsApp number, no extra setup.

Buffers, blocks and capacity

Buffer time between appointments, ad-hoc time-offs (vacation/holidays), group capacity for classes or workshops.

Marketing and campaigns

Reach your customers at scale while protecting your number and respecting their preferences.

Segmented campaigns

Send promos and news to contact segments based on tags and fields.

Paced sending

Automatically meter sends to protect your WhatsApp number's reputation.

Templates with variables

Personalize each message with each contact's name, phone and data.

Opt-out respect

Unsubscribes are handled automatically so you never contact someone who opted out.

Contacts and segmentation

Your customer book, organized and ready to personalize every conversation and campaign.

Contact directory

All your customers' information centralized, with their conversation history.

Custom fields

Define the data that matters to your business and use it to segment and personalize.

Tags and segments

Classify contacts with tags and save reusable segments (by tag and opt-in) to target your campaigns.

Multimedia

Receive and send images, audio, video, documents and stickers without leaving the chat.

Multichannel in a single inbox

Your customers write wherever they like. You answer from one place, with the same chatbot and the same AI.

WhatsApp, Telegram and email

Link your number with a QR, your Telegram bot with its token and your mailbox. All three land in the same inbox.

Chat on your own website

A widget you paste with one line of script: pick a color and a corner, and conversations arrive in the inbox like any other.

Web forms that open a conversation

Publish a form and every submission becomes a contact and a conversation — with a chatbot behind it if you want.

MercadoLibre questions

Questions on your listings arrive as one more conversation, without switching tabs or losing the customer's history.

Chatbot, AI and hours per connection

Each channel can have its own bot, its own assistant and its own opening hours. Not every audience is the same.

Visual marketing automation

The customer journey drawn as a diagram, not written as a list of rules. And with recipes so you never start from a blank page.

Drag-and-drop flow designer

Messages, questions, conditions, tags and jumps. Connect blocks with lines and see the whole journey at a glance.

Waits of hours or days

«Wait 2 days, then write again.» The wait lives in the database, so it happens even with the browser closed.

Respects your business hours

If a wait ends at three in the morning or on a Sunday, the message goes out when you open again. It never moves earlier.

5 complete campaign recipes

Welcome, abandoned cart, win-back, post-sale and lead capture. Each arrives with its goal, its entry points and its QR code.

Automatic tagging

The journey tags the contact as they go. Those tags become the segment for your next campaign.

Compare, duplicate and archive campaigns

Duplicate the one that worked to test a variant, and compare both with the same numbers.

Metrics, quality and cost control

The questions whoever runs this actually asks: what is working, who is handling it and what it costs.

Bot versus people

What share of conversations automation resolved, and how many ended up with an agent.

Where customers come in

The per-channel breakdown measures where the customer arrived, not where you replied. They are different, and only the first tells you where to invest.

Progress towards the goal

Every campaign has a goal. The dashboard says how far you are, how much is left and whether the current pace gets you there.

This month against last

Two periods side by side, with the percentage change — and knowing when going up is good and when it is not.

Per-agent breakdown

How many conversations each person handled, how long their first reply took and their satisfaction score.

Satisfaction surveys (CSAT)

The rating is asked on close. You see the average per agent and per channel, and can download every answer as CSV.

Real AI cost

Every model call is recorded with its tokens and its cost. You know what the AI spends before the invoice arrives.

Campaign economics

Budget, conversations, conversions and revenue: cost per conversation, cost per conversion and return, worked out for you.

Guided setup

The problem with a platform this broad is not that something is missing: it is that nobody has time to discover it. Here you are shown.

9 «next, next» wizards

Chatbot, campaign, website chat, Telegram, agenda, form, AI, email and bulk send. You fill in what is yours and the wizard leaves it created and running.

«What you can set up»

One screen listing everything the platform can do, each with its wizard one click away. Nothing hides in a menu.

Your account is born with examples

Tags, quick replies, a sample chatbot and a sample campaign — as drafts and labelled as such. Open them, look, and replace them with yours.

Built-in simulator

Test the chatbot by typing as a customer, without spending a real message or picking up your phone.

Integrations, API and security

Connect WhatsApp with the rest of your systems and operate with the confidence of a multi-tenant platform.

Documented REST API

Send and receive messages from your own apps with a clear, standard API.

Signed webhooks

Get events in real time with HMAC signing for secure integrations with Zapier, Make or n8n.

Direct integrations

A built-in Google Sheets connector: every conversation or form lands as a row in your sheet, with no Zapier in between.

Support with temporary access

If you need help, our admins can operate your account to resolve on the spot — audited and reversible.

Isolated multi-tenant

Multi-tenant architecture: each organization's data stays strictly separated.

Detailed analytics

Message volume, response times, conversions per funnel stage and usage of each feature.

Ready to professionalize your WhatsApp?

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